Refund Policy

Thank you for shopping with BAGGI'S TRADING. We strive to ensure that our customers are fully satisfied with their purchases. However, if for any reason you are not happy with your order, we are here to help.

Returns and Exchanges:

1. Eligibility for Returns:

   • You can return items within 14 days from the date of purchase.

   • Products must be in original condition (unused, unopened, and in the same packaging).

2. Non-returnable Items:

   • Products that are damaged, opened, or used are non-refundable.

   • Certain items such as vape accessories and e-liquids may be exempt from returns for health and safety reasons.

3. How to Request a Return:

   • Please contact our customer service team at [Customer Service Email] or call us at [Phone Number] within 14 days of receiving your order.

   • Provide your order number and details of the item you wish to return.

4. Refund Process:

   • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

   • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

5. Shipping Costs:

   • Customers are responsible for the shipping costs for returning the items, unless the product is defective or an error was made in the order.

Damaged or Faulty Items:

• If your item arrives damaged or is faulty, please contact us immediately with clear photos of the damage, and we will arrange for a replacement or refund at no extra cost.